Calendar of Events - Surprise Regional Chamber of Commerce
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Are you ready for market recovery? What to anticipate, when will it happen, and how to prepare for market recovery? 

Join us for this informational webinar with a supply chain veteran and practitioner. The webinar focuses on understanding key leading indicators for market recovery for your business, establishing a closed-loop process that prepares the organization for recovery, and creating a proactive action plan to maximize revenue. 

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12/3/20208:30am to 9:30amMary Orta

The Hero Factor - How to Transform Your Business and Create a Winning Culture​

Now more than ever, businesses need to know and own their purpose to survive, transform, and win. Every company ever created started as a story, an idea that inspired other people to join and believe in the cause and over time businesses forget and lose that passion.

A majority of any given work force doesn’t fully know their company’s values and sense of purpose:

  • Only 27% of employees actually know their own company values
  • 51% of employees are disengaged in their current positions
  • Over half the workforce is currently able to contribute more to their operations!

In this motivating and inspirational webinar, leading business expert and best-selling author Jeffrey Hazlett will provide valuable insights into understanding and protecting your business’ impact overtime.

You’ll learn about:
  • Developing the right culture by knowing why you’re in the game
  • Knowing your purpose and how to lead with your values
  • Why business as usual, bad moods, and mediocre expectations are indicators of a MUCH bigger problem
  • Ensuring everyone on your team knows your core values, and more importantly believes in them
  • Learning to live your brand in everything you do
  • Owning your hero factor

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12/3/202011:00am to 11:00amMary Orta

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Learn best practices for creating a YouTube Channel and compelling video content that promotes your products and services and drives engagement with your brand.

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12/3/202011:00am to 12:00pmMary Orta

One of the most effective marketing strategies in the world is Relationship Marketing. What most business owners don't understand is exactly how this works, how to nurture relationships, and how to get other people to promote your business for you. In this session, we will discuss the 5 fundamentals of relationship marketing and how to leverage the relationships you build to create a walking testimonial to help grow your business!


Presented by:  No Boundaries Marketing

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12/3/202012:00pm to 1:00pmJulie Neal

Dog Training Classes
Fundamentals Obedience
Intermediate Obedience
Advanced Obedience
Novice Trick Dog
Intermediate Trick Dog

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12/5/202010:00am to 3:00pmKristi May

Dog Training Classes
Fundamentals Obedience
Intermediate Obedience
Advanced Obedience
Novice Trick Dog
Intermediate Trick Dog

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12/8/202010:00am to 3:00pmKristi May

The 5 Step Marketing Strategy During a Pandemic​

 Cheri  Bales

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Marketing is a process. It’s circular, cyclical, top-down, bottom-up, and hierarchical. It’s a matrix, it’s a pyramid…it’s a PROCESS! As with most processes, if one of the steps fails, the entire outcome falls short. So it is with marketing.

Sure you can jump into the middle of the funnel and sell, sell, sell your product (who do you know who does this?) or you can follow five straightforward steps to make certain your marketing efforts are executing at the highest return on investment (ROI).

To do this, Certified SCORE Mentor and Marketing Chair Cheri Bales will show you how to tackle each of these steps with your own small businesses and give you some tools to look at marketing in a whole new, manageable way in today’s pandemic times.

Step 1: Define marketing goal
Step 2: Determine target audience
Step 3: Plan approach
Step 4: Craft message
Step 5: Evaluate results

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12/8/202011:00am to 11:00amMary Orta

Live Webinar: Marijuana in the Workplace, What Do You Do? 

Cultural attitudes and legal rules regarding marijuana continue to shift rapidly. In order to protect your business, maintain business operations, it’s critically important that employers stay ahead of the curve on marijuana issues.

This live webinar will discuss the most recent changes to the state laws regarding recreational marijuana. This webinar is intended for businesses of all sizes, human resource professionals, in-house legal counsel, business executives, and community stakeholders. 

Special Guests: 

  • John J. Balitis counsels private sector clients as well as government agencies, including the Arizona legislature, on a broad range of employment law and labor relations matters. He is a published author and frequently cited in business publications.

  • Joshua Black regularly represents his clients in both state and federal court and appears in agency proceedings before the US Department of Labor (DOL), the Equal Employment Opportunity Commission (EEOC)

Moderator: Chris Herring, Government Relations Chair of the Surprise Regional Chamber of Commerce

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12/8/202011:00am to 12:00pm

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Are you starting a new business or thinking about it? This session is an essential step in learning the basics of starting a business and how to increase your chances of success. Learn what it takes to be a successful entrepreneur, how to set-up your business structure, how to develop a simple business plan, and the basics of raising money.

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12/8/20203:00pm to 4:00pmMary Orta

Increase Profits by Leveraging Temporary Expansion of Premises for Outdoor Dining
During this restaurant relief session, a diverse group of industry experts and city officials will discuss how to temporarily expand your premises to provide outdoor seating for food and alcohol consumption. Speakers from the Arizona Restaurant Association, the League of Arizona Cities and Towns, the City of Prescott and Yavapai SBDC will outline what licensing and permits are required, how to obtain them and what state resources are available to expedite its availability.

Webinar attendees will hear about successful implementations and how to leverage those learning for establishments that do and do not have existing outdoor seating. This session is also beneficial to city officials as the experts discuss how restaurants can remain in compliance with local COVID-19 regulations while safely serving returning customers.
Time: 9 - 10 a.m.
Date: Wednesday, December 9, 2020
Location: Zoom

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12/9/20209:00am to 10:00am

Dog Training Classes
Fundamentals Obedience
Intermediate Obedience
Advanced Obedience
Novice Trick Dog
Intermediate Trick Dog

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12/9/202010:00am to 4:15pmKristi May

Plan now for the next stage of your business!

The statistics on businesses surviving through multiple generations are staggering. Just making it through the second generation is a milestone event for a business. Making it through the third generation is rare and making it to the fourth generation is almost unheard of. The good news is business owners can buck these trends with proper planning. 

What you will learn:
This discusses issues that arise with having your business as your retirement plan and other options to save and provide for your retirement.

It's never too early to start planning ahead!

This workshop is a MUST for any business owner planning the next stage of their business, for themselves and for generations to come.

This is a FREE online webinar.



Biz Coach Steve Feld, Coach, Author, Professional Speaker, and award-winning Business Management Executive. Over 30 years of extensive senior-level experience in highly competitive industries. An expert in all aspects of business, which is where his passion exists.

Created and owned six high 6 figure businesses, operated 3 other businesses. Operated divisions for 3 brand name Fortune 500 companies. Has written 3 books about business.  Co-owns a publishing company geared to coaches, consultants, and experts.

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12/9/20203:00pm to 5:00pmMary Orta

Credit Card Processing Secrets that will Save Your Small Business BIG Money


Do you know how much you pay in credit card processing fees per month? If not, do you know how to find this information?

Most business owners don’t, which ultimately results in losing a lot of money you don’t even realize you’re losing.

This insightful webinar, presented by CEO and Co-Founder of Delta Payment Solutions Irwin Grossman, will share some key steps you can take to lower your costs and pair with the right processor for your business, such as:
  • Be wary of flat-rate fee structures
  • Pushing back on processing fees when not directly related to transactions
  • Not accepting excessive early termination fees
  • Getting a merchant portal with useful data you can understand
  • And much more...
Presented by Irwin Grossman

Irwin Grossman is the Co-Founder and CEO of Delta Payment Solutions and President of the Delta Payment Cooperative. Before founding and leading Delta, Irwin spent over 40 years in various management consulting and line management positions. 

After five years as a design engineer with Eastman Kodak Company, he spent ten years as an international management consultant and Partner with Braxton Associates, now part of Deloitte Consulting. Irwin’s expertise is in developing and implementing successful growth strategies.

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12/10/202010:00am to 11:00amMary Orta

As the holidays approach, many of us may be experiencing anxiety and frustration — so much to do and not enough time to get it all done. Mindfulness can help us manage these challenges in a healthy way. Join Hospice of the Valley's Dr. Maribeth Gallagher for a free online presentation on Dec. 10 and explore an array of life-changing practices that can be woven into each day.

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12/10/202010:00am to 11:30amMaribeth Gallagher

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Selling doesn't have to feel uncomfortable or icky. You can use your social platforms to sell to potential clients and customers using simple, targeted and authentic tactics—and that's what you'll learn in this webinar.

Don't let your social media platforms serve only as a brand tool. Get active and use them as a way to truly build your business, one new connection at a time.

At the end of the actionable webinar, presented by CEO, content marketing expert, author and coach Jessica Thiefels, you'll walk away with a clear and easy to implement strategy for selling through social.

Participants will learn:

  • Strategies for connecting before selling
  • A clear and simple formula for finding and qualifying potential leads
  • An outline of your pitch flow
  • The sales process I used to get 50+ women into my paid membership


 Jessica  Thiefels

Jessica Thiefels is the author of 10 Questions That Answer Life’s Biggest Questions, podcast host of Mindset Reset Radio and founder and CEO of Jessica Thiefels Consulting, an organic content marketing agency. She's been writing for more than 10 years and has been featured in top publications including Forbes and Entrepreneur.

Jessica Thiefels
Founder and CEO, Jessica Thiefels Consulting


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12/15/202011:00am to 12:00pmMary Orta

Social Media Usage has increased in 2020, and has changed how people shop and search online. In this webinar, you will learn which social networks your target market prefers, how to get noticed and drive people to your website, increase conversions, and sales.

How do I reach my target market? Which network do I use? How often should I post? What should I post?  

At the end of this class you will understand:

  • How Google changed the way we market
  • An overview of the major social media networks - Facebook, Twitter, LinkedIn, YouTube, Pinterest, Instagram, and Snapchat
  • How content marketing works with social media to get you search engine optimization (SEO)
  • The steps to a successful online marketing strategy 

 A copy of the presentation and some free resources will be emailed to all attendees after the class.

This is a free webinar


Giselle Aguiar, founder of AZ Social Media Wiz is a social media, content and digital marketing consultant and trainer. She specializes in market research, strategic planning, social media and marketing automation setups, training and coaching. She's been doing Internet marketing since 1995. She started her career in retailing, then transferred to the hospitality and travel industries before focusing on marketing and advertising. She recently published an ebook: "The Blueprint: Strategies for Effective Social Media and Digital MarketingYour Total Digital Marketing Strategy Solution!" She manages the SCORE Greater Phoenix weekly newsletter and is their blog editor. 


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12/15/20203:00pm to 5:00pmMary Orta

Creación de un Plan de Negocios

La planificación adecuada es fundamental para el comienzo de un negocio y constituye una estructura sólida para la evolución y crecimiento de la empresa. Read more

View Webinar

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12/16/202010:00am to 11:00amMary Orta

Simple Steps to Choosing the Right Funding for Your Business

The world of small business funding has changed for the better!

The local bank has traditionally been the primary source for small business funding - but that has changed in recent years. This workshop will focus on the various options available to small businesses for funding startup and growth. It will explore the variety of alternatives for seeking funding and getting financial assistance. You will discover what is new in the world of small business finance.

What you will learn: 
  • How technology is used to help match businesses to lenders.

  • Who are the traditional lenders, who are the new online lenders and who are the non-profit lenders.

  • How to benefit from crowdfunding.

  • How to access the capital tied up in your outstanding invoices.

This workshop is a MUST for anyone owning or planning to open a business or nonprofit and needs access to new capital.

This is a FREE online webinar.


Jerry Van Dyke is a founding member of the Board of Directors of West Valley National Bank, Avondale, AZ. He has nearly four decades of community bank experience comprising commercial/corporate and construction/real estate lending, with brief stints in other industries including golf manufacturing, aerospace, machine shops, medical and health care. 

Register Now! 

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12/16/20203:00pm to 4:30pmMary Orta

It’s not a question of if, but when the next disaster will strike. Is your business prepared for the next major disaster event?
This webinar, presented by Alex Contreras, Director of Preparedness, Communication and Coordination at SBA’s Office of Disaster Assistance, will provide steps to prepare and recover from disasters so that your business is resilient.
Presented by Alejandro Contreras

Alejandro is the Director of Preparedness, Communication and Coordination for the U.S. Small Business Administration’s Office of Disaster Assistance. Since 1953, the SBA has approved over $67 billion in affordable disaster loan assistance to more than 2.2 million homeowners, renters, businesses and nonprofit organizations for natural disasters.

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12/29/202011:00am to 12:00pmMary Orta

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Now that you’ve attended the webinar Google Analytics 101- Improve Your Online Business by Understanding Essential Data, and applied the suggested action items, you’re ready to take the next step in developing a deeper understanding of how Google Analytics can benefit your business.

Google Analytics is a fantastic tool. Best part is, it’s free to use for everyone! No matter if you have a 2-page website or a massive eCommerce website, you can use Google Analytics to understand how your customers are using your website and where you can improve their experience.

In this continuation webinar, expert in business data analytics Mo Hossain will focus on the steps of creating goals for your business that you can track through Google Analytics and review through the built-in reports.

You'll also learn the importance of:

  • Analytics
  • How to create SMART goals
  • Asking the right questions of your data based on the goals you create

Note: If you have not already, please watch the Google Analytics 101 recorded webinar before this workshop, so these concepts are easier to understand:



 Mo  Hossain

Mo Hossain is a volunteer Workshop Presenter for SCORE and an expert in Technology Strategy & Digital Business Analysis.

Mo Hossain
Founder and Owner, Data Up

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1/5/202111:00am to 12:30pmMary Orta

About our Speaker and Presenter: 
Rieva Lesonski nationally-known speaker, best-selling author, and authority on entrepreneurship and has covered the industry for more than 30 years. Prior to starting GrowBiz Media, she was the long-time Editorial Director of Entrepreneur magazine.

We all know 2020 was not a typical year for small businesses, and the factors that impacted us this year will continue to affect us in 2021.
But, while we’re still facing a lot of unknowns, there are some things we do know. And we’ll discuss them in this webinar.

Join this timely session, presented by small business expert and best-selling author Rieva Lesonsky, where you’ll learn about the breakthrough small business ideas and industries that are breaking through and reaching consumers. You’ll find out about America’s changing demographics, attitudes, and consumer behaviors, and how your small business can best adapt and address them, such as:

  • The industry that’s soaring right now and how small retailers can take advantage
  • How restaurants can transform their operations
  • Which consumer behaviors have shifted, and how you can reach those customers
  • How COVID-19 has created entrepreneurial opportunities
  • How to pivot your small business to address changing consumer demands

Whether you’re a startup entrepreneur or have owned your business for years, you’ll want to learn how you can adjust to and take advantage of today’s changing marketplace.

Presented by Rieva Lesonski

Rieva Lesonsky is president and CEO of GrowBiz Media, a custom content and media company focusing on small business and entrepreneurship, and the blog

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1/7/202111:00am to 12:30pmMary Orta

Small business grants are an entrepreneur’s dream, because they offer money that does not have to be repaid. But finding, applying for and winning small business grants can be daunting.

In this webinar, presented by Education Director of Nav Gerri Detweiler, you’ll learn:

  • The main sources of grants, including both private and federal grants
  • Tools for researching small business grants
  • Application tips to increase your chances of being successful
  • Is there really free money to start a business?
  • The current state of COVID-19 small business grants

Presented by Gerri Detweiler

Gerri Detweiler has more than twenty years of experience guiding individuals through the confusing world of credit, and has earned a reputation as a reliable and independent resource 

Gerri serves as Education Director for Nav, the first site to give business owners free personal and business credit scores and tools to build financially healthy companies. There she develops educational programs and content for small business owners, and works on advocacy initiatives.


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1/19/202111:00am to 12:00pmMary Orta

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